Systemic Counseling

Appointment by email:

(Write your phone number in the mail request if you want a call back).

Systemic counseling is a supportive accompaniment that helps you with crises, conflicts or fears of change. This includes problems such as procrastination, exam nerves and conflicts with partners. “Systemic” means here that the counseling refers to you in your different areas of life (e.g. university, family, partnership, workplace). We look at what influences the system has on you and what influences you have on the system. The counseling is intended to help you find your individual path with appreciative work, taking into account your potentials, abilities and goals.

The consultation includes a minimum of 7 and a maximum of 20 appointments in a one- or two-week rhythm.

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Internship and part-time job counseling for student teachers

In Cooperation with Gewerkschaft Erziehung und Wissenschaft, Landesverband Nordrhein-Westfalen

Office hours: Thurdays 10 a.m. – 12 p.m. in the AStA-Besprechungsraum (0.440) or by prior appointment

(Write your phone number in the email request if you want a call back.)

Are you studying to become a teacher and have questions about internships or need information about a part-time job? The internship and part-time job counseling is available to answer these questions. This includes topics such as looking for an internship, questions about the process of your internship, which part-time job brings me personally forward, questions about your rights in the part-time job, difficulties with your employer and much more.

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Anonymous Counseling for Women* and Parents

The Anonymous Counseling for Women* and Parents is on vacation from 22th July 2024 until 2nd August 2024

Every Monday, 10:00 a.m. till 12:00 p.m., we offer anonymous counseling for women* and parents. Under normal circumstances, it takes place in the Frauenraum (0.504) of Emil-Figge-Str. 50. The sessions can happen during consultation hours or at an previously agreed upon time. 

Tel.: +49 (0) 231 / 755 – 2177 (Monday 10:00 a.m. till 12:00 p.m.)

Graduate psychologist Claudia Finis offers counseling hours during which she can focus on, among other topics, women*-specific troubles. 

Find here a list of specific topics:

  • Familial stress
  • Stalking
  • Gender specific discrimination
  • Pregnancy and studying with a child
  • Psychological problems
  • Relationship problems
  • Female identity / living and studying as a trans person

Or any other strains that burden you and make studying difficult. If wanted or needed for a helpful counseling, any other person can join the session, men too. 

And always keep in mind: If the house is already burned down, it’s too late to start looking for water. Meaning, please come by even when things don’t seem totally out of your control yet, so we can make sure they never get there in the first place. 

Additionally: Men are allowed to come to counseling by themselves if they are fathers and have questions regarding studying with a child. The counselor also offers the possibility of connecting with other parents to, if wanted, organize shared child minding. 

Counseling can take place in German or in English.

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If you have problems or questions concerning BAföG, our lawyer Peter is here to help you. Over the years he has become an expert in dealing with everything to do with BAföG. But, should you only wonder how to correctly fill out your BAföG-Application, please contact the BAföG-Amt instead. 

It is good to know that, after sending in your application, you have a month to hand in any additional, missing documents to the BAföG-Amt! 

Currently, our consoler is only available via Email. When contacting them, please always add your phone number to the Email so you can be easily reached. 


Contact to the BAföG department from the Studierendenwerk

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Counseling for International Students

Consulting hours cancelled on 11.06.2024!

Counseling times:
Tuesdays, 9:30 a.m. to 11:30 a.m.
In the even weeks in the AStA offices (EF50).
In the odd weeks online here via Zoom.

In urgent matters, direct contact can be made via the cell phone number +49 (0) 17621063210.

Here we help you address questions, problems, and uncertainties that international students face. The counseling includes: 

  • Right of residence and visa extensions
  • Social benefits for international students
  • Employment law for international students
  • University admission requirements
  • Language course offers
  • Contract matters

The counseling is not binding legal counseling! Information about this can be found here.

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Counseling for Those Doubting their Studies

Sometimes you only realise during your studies that the direction you have chosen does not meet your expectations, or that you would prefer to find something else to do in the next few years. The Chamber of Skilled Crafts Dortmund therefore offers counselling for students who are thinking about dropping out of their studies. Information is provided here on possible training occupations.

If you are having doubts, do contact Ms. Strassburger or Ms. Flockenhaus.

Handwerkskammer Dortmund:
Jasmin Strassburger
Tel: +49 231 5493-451
Office hours: every last Tuesday of the month, 2:00 p.m. – 3:00 p.m
Location: AStA-Besprechungsraum

Industrie- und Handelskammer (IHK) zu Dortmund:
Elena Flockenhaus
Tel: +49 231 5417-352
Fax: +49 231 5417-8329
Office hours: every last Tuesday of the month, 3:00 p.m. – 4:00 p.m
Location: AStA-Besprechungsraum

Address: Märkische Straße 120, 44141 Dortmund
Visitor address: Märkische Straße 109, 44141 Dortmund

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Consulting Hours for Questions Concerning Studies and Exams

  • Are you having difficulties with individual instructors or an exam?
  • Have you failed an exam (again) and want to learn about your options?
  • An instructor is unable to enter your grade?
  • Due to various events, have you deviated from your study plan and don’t know how to properly finish your studies?
  • Or are you simply having trouble understanding your module handbook?

You can ask our expert Mirko these and other questions.

Consulting hours:
Friday 11 a.m. to 1 p.m. in the AStA Offices


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Tenant Consultation Service

Consulting Hours Cancellation on 18. and 19.06.2024

Office hours:
Tuesday: 2:00 p.m. to 4:00 p.m.
Wednesday: 9:00 a.m. to 10:00 a.m.

in the AStA Offices (EF 50)

AStA-Office: 0231/755-2584
AStA-Consultation Room: 0231/755-7167

Hagen can offer you advice to nearly all things tenancy in Germany. What are your rights and how do you best terminate a contract? Don’t hesitate to call, email or simply walk into the AStA offices during the advice hours.

For general questions and answers about tenancy law, we refer you to our AStA tenancy law reader, which is available for download here: tenancy law reader 2016 (german)

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Legal Counseling

Counseling times:
During semester time: Wednesday 11:30 a.m. – 1:00 p.m.
During semester break: Every second wednesday 10:00 a.m. – 1:00 p.m. 

Location: AStA-Offices (EF 50)

Our legal advice service exists specifically so that questions and problems concerning legal issue can be clarified and potential further steps indicated. Due to time constraints our consultation isn’t able to replace a detailed legal advice session, but our lawyer can give a first indication if it is feasible or smart to pursue further action. If wanted, he can take the problem further. The advice session is only for students of TU Dortmund University and confined to 15 minutes per case.
To guaranty that the 15 minutes can be used to the fullest, make sure you have all possible documentation and information with you. Per advice session, a small fee of 5€ is to be paid. 

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Social Counseling

Hours: Thursdays 8:00 a.m. – 10:00 a.m. at the AStA offices

In the even weeks in the AStA offices (EF50).
In the odd weeks online.

Telephone counseling by prior appointment.

(Write your phone number in the email request if you want us to call you back.)

Our social counseling helps you find answers to questions regarding financing and organizing your studies. This includes questions regarding student employment, social security or taxes, as well as social benefits such as child benefits, housing benefits, welfare, TV licence relief. Only questions regarding BAföG will not be answered here but have a special counseling service. 

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