Author: root

Ticket Refund (from April 2024)

All information on ticket refunds can be found in the How To Ticket Refund.

This is how ticket refunds work:

  1. Select your refund reason.
  2. Fill out the application form.
  3. Upload all required documents.

The following file formats are accepted: pdf, png, jpg, jpeg.

Each file must not be larger than 5 MB. For larger files, you can simply upload them to a cloud service such as https://sciebo.de and attach the link to your text.

































    Semester Ticket

    How To Ticket Refund (from April 2024)

    If you cannot use the semester ticket at all, despite all the advantages, because you…

    • are spending a semester abroad (at least 3 months during the semester)
    • are doing an internship outside Germany (at least 3 months during the semester)
    • as a severely disabled person you are entitled to free travel anyway
    • are entitled to free travel throughout Germany for other reasons
    • are unable to use public transportation due to a disability or have a medical certificate stating that you are unable to travel for at least 3 months
    • you have been exmatriculated
    • you are on leave of absence

    you can get a (partial) refund at the AStA. This means that you can also have the fee refunded pro rata for the period in which the reason for the refund applies, but can use the semester ticket as normal for the rest of the semester.

    The refund can only be applied for online via our “Ticket Refund – Application” page.

    This is how the ticket refund works:

    1. Go to the page “Ticket refund – application“
    2. Select your reason for the refund
    3. Fill out the form and upload all required receipts

    The following are valid as proof

    • Documents with the note “on leave of absence” for leave of absence,
    • Letter from TU, host university or DAAD in the case of a stay abroad,
    • Certificate of internship or thesis with details of the location outside Germany,
    • Token for free travel authorization due to severe disability,
    • Medical certificate as proof of inability to travel or inability to use public transportation,
    • confirmation of removal from the register of students or
    • the certificate of enrollment dated after the start of the semester in the case of late enrollment.

    Deadlines for reimbursement of the semester ticket due to removal from the register of students are as follows
    in the summer semester: 15th of September
    in the winter semester: 15th of March

    Deadlines for the reimbursement of the semester ticket due to a free travel entitlement, non-usability due to a disability, semester abroad and a semester on leave are in each case
    in the summer semester: 30th of April
    in the winter semester: 31th of October

    Normally, a refund application is processed within one week. In exceptional cases, processing may take up to 2 weeks.

    The legal basis for ticket refunds is the Semesterticketrichtlinie adopted by the student parliament (only available in German).

    Semesterticketrichtlinie-1Herunterladen

    By the way: If you cannot afford the semester ticket at all, there is the so-called hardship compensation. You can find more information here.

    Semester Ticket

    Hardship application for semester ticket for summer semester 2024

    Hardship applications for the student body’s social contribution for summer semester 2024 can now be submitted.

    Students who are in financial need can have the student social contribution waived. This also includes the semester ticket. The application must be submitted online. All documents must be attached as a PDF if possible. The deadline is 26th January 2024 at 12:00 o’clock at noon.

    Further information, the application, the guidelines and the upload area can be found here.

    News

    Consultation during the Christmas vacations 2023

    There will be NO consultations during the first vacation week (25th – 29th December 2023).

    In the second vacation week (2nd – 5th January 2024) the following consultations will take place (but only ONLINE):

    • Aid fund
    • Social counseling

    All other consultations will start again from 8 th January 2024

    News
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